Volume 13, Number 3 (Spring 2009)
Electronic Edition Released: March 2009
- Vladimir Zwass, “Editor’s Introduction“
- Jahangir Karimi, Toni M. Somers, and Anol Bhattacherjee, “The Role of ERP Implementation in Enabling Digital Options: A Theoretical and Empirical Analysis “
- Benedict G.C. Dellaert and Pratibha A. Dabholkar, “Increasing the Attractiveness of Mass Customization: The Role of Complementary On-line Services and Range of Options “
- Katherine J. Stewart and Ross A. Malaga, “Contrast and Assimilation Effects on Consumers’ Trust in Internet Companies “
- Sonja Utz, Uwe Matzat, and Chris Snijders, “On-line Reputation Systems: The Effects of Feedback Comments and Reactions on Building and Rebuilding Trust in On-line Auctions “
- Min-Seok Pang, Woojong Suh, Jongho Kim, and Heeseok Lee, “A Benchmarking-Based Requirement Analysis Methodology for Improving Web Sites“