Volume 14, Number 3 (Spring 2010)
Electronic Edition Released: August 2010
- Indranil Bardhan, Haluk Demirkan, P.K. Kannan, and Robert J. Kauffman, Guest Editors, “Introduction to the Special Section: Service Science in Electronic Commerce “
- Insu Park, Amit Bhatnagar, and H. Raghav Rao, “Assurance Seals, On-Line Customer Satisfaction, and Repurchase Intention“
- Lih-Bin Oh and Hock-Hai Teo, “Consumer Value Co-creation in a Hybrid Commerce Service-Delivery System “
- Katia Premazzi, Sandro Castaldo, Monica Grosso, Pushkala Raman, Susan Brudvig, and Charles F. Hofacker, “Customer Information Sharing with E-Vendors: The Roles of Incentives and Trust“
- Manuel Resinas, Pablo Fernández, and Rafael Corchuelo, “Automatic Service Agreement Negotiators in Open Commerce Environments“
- Edward Shih-Tse Wang, “The Effects of Browsing Frequency and Gender on the Relationship Between Perceived Control and Patronage Intentions in E-tail “